RABIT: Jurnal Teknologi dan Sistem Informasi Univrab
Vol 11 No 2 (2026): Juli

ANALISIS SENTIMEN ULASAN GOOGLE MAPS UNTUK REKOMENDASI COFFEE SHOP DI KUDUS MENGGUNAKAN TF-IDF DAN LOGISTIC REGRESSION: SENTIMENT ANALYSIS OF GOOGLE MAPS REVIEWS FOR COFFEE SHOP RECOMMENDATIONS IN KUDUS USING TF-IDF AND LOGISTIC REGRESSION

Diyas Aditya Adi Saputra (Universitas Muria Kudus)
Noor Latifah (Universitas Muria Kudus)
Soni Adiyono (Universitas Muria Kudus)



Article Info

Publish Date
10 Jul 2026

Abstract

The rapid growth of the café industry in Kudus has given residents plenty of options for places to hang out. Customer reviews on Google Maps serve as a vital information source, as they contain customer opinions and satisfaction levels regarding a particular cafe. However, the sheer volume of review data makes manual analysis less effective. This study aims to analyze the sentiment of Google Maps reviews for 10 cafés in Kudus (2023–2025) using the TF-IDF method and a Logistic Regression algorithm based on K-Fold Cross-Validation. Research data was obtained through web scraping, comprising 3,393 Google Maps reviews. The research stages included data preprocessing (text normalization, tokenization, stopword removal), feature extraction using TF-IDF, splitting the data into 80% training and 20% testing sets, training the Logistic Regression model, and evaluating model performance using K-Fold Cross-Validation. The experimental results show that the TF-IDF-based Logistic Regression model is capable of classifying positive and negative reviews well, yielding an accuracy of approximately 86,68%, precision of 92,45%, recall of 91,71%, and an F1-score of 92,08%. This study is expected to help the public determine recommendations for the best coffee shops in Kudus based on objective customer opinions, as well as serve as a reference for business owners to improve service quality and customer satisfaction.

Copyrights © 2026






Journal Info

Abbrev

rabit

Publisher

Subject

Computer Science & IT Engineering

Description

This journal is called RABIT, where the name comes from two words namely, RAB which means Abdurrab University and IT which means information technology, it can be interpreted as a journal of this journal Journal of Informatics Engineering Study Program Pekanbaru Abdurrab University. This RABIT ...