Indonesian Journal of Taxation and Accounting
Vol 4, No 2 (2026): June 2026

Determinants of Taxpayer Compliance: The Role of Tax Awareness, Financial Penalties, and Tax Authority Attitudes at KPP Pratama South Makassar

Masrullah (Universitas Muhammadiyah Makassar, Indonesia)
Andi Rifki Sunusi G Bandea (Universitas Muhammadiyah Makassar, Indonesia)
Muhammad Khaedar Sahib (Universitas Muhammadiyah Makassar, Indonesia)
Riyanti (Universitas Muhammadiyah Palopo, Indonesia)



Article Info

Publish Date
20 Jun 2026

Abstract

Purpose – This study aims to examine the influence of tax awareness, financial penalties, and tax authority attitudes on individual taxpayer compliance at KPP Pratama Makassar Selatan. Methods – A quantitative associative technique is used in the investigation. Individual taxpayers were given questionnaires to complete in order to gather primary data. Purposive sampling was used to choose a sample of 100 respondents. Multiple linear regression using SPSS was used to analyse the data. Findings – The simultaneous test shows that the regression model is statistically significant (F = 64.571; p < 0.001), with an R Square of 0.669. Partially, tax awareness has a positive and significant effect on taxpayer compliance (B = 0.233; p = 0.003), financial penalties have a positive and significant effect (B = 0.260; p = 0.003), and tax authority attitudes have the strongest positive and significant effect (B = 0.267; β = 0.360; p < 0.001). These findings suggest that improving taxpayer awareness, implementing consistent and fair penalties, and enhancing the professionalism of tax Authority can contribute to higher taxpayer compliance.” Research implications – This study provides practical implications for tax authorities in designing strategies to improve compliance through behavioral and administrative approaches. Originality – Although the study does not propose a new theoretical model, it contributes by providing empirical evidence from the context of KPP Pratama Makassar Selatan.

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Journal Info

Abbrev

IJOTA

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

1. Taxation Tax Policy and Fiscal Policy Tax Compliance and Tax Administration Tax Planning and Tax Avoidance Corporate Taxation International Taxation Digital Taxation and Tax Technology Behavioral Aspects in Tax Compliance 2. Financial Accounting and Reporting Financial Reporting Standards ...