<![CDATA[Purpose – This study aims to develop an automated Environmental, Social, and Governance (ESG) reporting information system based on Large Language Model (LLM) for the palm oil industry to overcome low efficiency, data inconsistencies, and analysis limitations inherent in manual reporting processes.Methods – This applied research employs the Design Science Research (DSR) paradigm, encompassing needs analysis, system design, implementation, and black-box testing. The system was developed using the Laravel MVC framework and integrated a Dual-LLM API failover architecture (Groq Llama 3 as primary and Gemini as backup). The case study was conducted at PT Surya Mata Ie.Findings – The developed system successfully automated ESG indicator extraction and prescriptive narrative generation. It utilizes a Strict Weighting Rule, a programmatic safeguard capping the ESG score at 50.0 (as a proof-of-concept testing constraint) if Ganoderma infection exceeds a 20% threshold (supported by agronomic research). During prototype evaluation, this rule intercepted an overly optimistic raw LLM score of 60.0 and corrected it to 50.0. This demonstrates the system's capability to function as a risk-control mechanism, mitigating potential hallucination-driven score inflation and supporting mathematically accountable outputs.Research implications – The implementation of this system significantly accelerates reporting workflows and serves as an early warning instrument for environmental risks, thereby enhancing real-time managerial decision-making and corporate transparency in complying with global sustainability standards.Originality – This study pioneers the integration of a Dual-LLM failover mechanism within a Laravel framework tailored for the palm oil sector. It introduces a novel programmatic constraint approach in JSON object parsing to maintain strict mathematical accountability in AI-generated ESG drafts.]]>
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