Horizon: Indonesian Journal of Multidisciplinary
Vol. 4 No. 3 (2026): HORIZON: Indonesian Journal of Multidisciplinary

Co-Creation Innovation: Peran Konsumen Sebagai Mitra dalam Design Thinking

Daniel Daniel (Nitro Institute of Business and Finance)
Arjuna Arjuna (Nitro Institute of Business and Finance)
Tien Suharti (Fajar University)
Oktavianus Oktavianus (Nitro Institute of Business and Finance)
Megawaty Megawaty (Nitro Institute of Business and Finance)



Article Info

Publish Date
18 Jun 2026

Abstract

This study analyzes the role of consumers as innovation partners in the co-creation innovation approach through the implementation of design thinking. The method used is a Systematic Literature Review guided by PRISMA, involving articles obtained from Google Scholar, Scopus, ScienceDirect, Springer, and Emerald Publishing from 2010 to 2024. Of the 40 articles identified, 20 were selected as the main sources. The findings show that co-creation innovation strengthens the effectiveness of design thinking through consumer involvement in the stages of empathize, define, ideate, prototype, and test. Consumers act as sources of ideas, development participants, solution testers, and innovation evaluators. This approach enhances innovation relevance, consumer engagement, customer loyalty, and co-learning processes. However, its implementation still faces challenges, including variations in consumer participation, multi-stakeholder coordination, limited resources, and the suboptimal use of digital technology. This study contributes to integrating the concepts of co-creation innovation, consumer engagement, value co-creation, and design thinking into a systematic review.

Copyrights © 2026






Journal Info

Abbrev

hijm

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

Description

Horizon: Indonesian Journal of Multidisciplinary (HIJM) journal aims to stimulate discussions at all levels of mathematics education through disseminating significant and innovative scholarly studies that are of value to the international research communities. The journal welcomes articles focusing ...