Horizon: Indonesian Journal of Multidisciplinary
Vol. 4 No. 4 (2026): HORIZON: Indonesian Journal of Multidisciplinary (In-Press)

Analisis Tingkat Kepuasan Pengunjung Terhadap Fasilitas di Ekowisata Mangrove Wonorejo Surabaya

Ahmad Bagas Tri Ardana (Universitas Pembangunan Nasional Veteran Jawa Timur)
Joko Mijiarto (Universitas Pembangunan Nasional Veteran Jawa Timur)



Article Info

Publish Date
15 Jul 2026

Abstract

The Wonorejo Mangrove Ecotourism Site in Surabaya faces challenges in sustaining visitor loyalty amid high tourist visitation. This study aims to analyze the effect of ecotourism facilities on visitor satisfaction and to determine the extent of their contribution. A quantitative approach with a causal correlational design using simple linear regression analysis was applied. The study involved 100 respondents selected through accidental sampling. The analysis results show a regression equation of Y = -3.114 + 0.418X with a t-statistic value of 53.964 and a significance value of 0.000 (less than 0.05). These findings prove that ecotourism facilities have a positive and significant effect on visitor satisfaction. Furthermore, an R-squared value of 0.967 indicates that 96.7% of visitor satisfaction is determined by the facility factor, while the remaining 3.3% is explained by other variables outside the model. The high coefficient of determination reflects a strong homogeneity of experience among visitors when interacting with the physical attributes of the destination. Based on these results, the management is recommended to continuously maintain and optimize the quality of physical infrastructure as a core tangible element to maintain positive confirmation, maximize visitor satisfaction, and encourage repeat visitation in this urban conservation area. .

Copyrights © 2026






Journal Info

Abbrev

hijm

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

Description

Horizon: Indonesian Journal of Multidisciplinary (HIJM) journal aims to stimulate discussions at all levels of mathematics education through disseminating significant and innovative scholarly studies that are of value to the international research communities. The journal welcomes articles focusing ...