<![CDATA[The logistics and freight forwarding industry continues to develop in line with the increasing demand for fast, accurate, and transparent delivery services. PT. Naira Mitralogistik Indonesia currently utilizes a website as an information medium; however, it does not yet provide an automatic shipping cost calculation feature. Customers still need to contact customer service to obtain shipping cost information, resulting in service delays, inefficiency, and the potential for human error in determining shipping tariffs. Therefore, this study aims to develop a web-based shipping cost determination application by implementing the Full Costing method to generate more accurate and transparent shipping cost calculations. The application was developed using the Waterfall software development model, while software analysis and design employed Data Flow Diagram (DFD) and Entity Relationship Diagram (ERD). The Full Costing method calculates shipping costs by considering all operational cost components, including fuel costs, labor costs, and other operational expenses. The application determines shipping costs based on the origin city, destination city, shipping distance, item type, and item weight. The research resulted in a web-based application capable of automatically calculating shipping cost estimates in real-time. The implementation of the application improves operational efficiency, minimizes tariff calculation errors, and enables customers to obtain shipping cost information independently. Consequently, the developed application contributes to improving service quality and operational effectiveness at PT. Naira Mitralogistik Indonesia]]>
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