Indonesian Journal of Artificial Intelligence and Data Mining
Vol. 9 No. 2 (2026): July 2026

Hybrid Deep Learning Approach Using SiEBERT and LSTM for Sentiment Analysis of E-Commerce Product Reviews

Nadya Salsabila Mustafa (Satya Wacana Christian University)
Radius Tanone (Satya Wacana Christian University)



Article Info

Publish Date
16 Jul 2026

Abstract

The rapid growth of electronic commerce platforms has generated a large volume of user-generated product reviews, increasing the need for accurate sentiment analysis. This study proposes a hybrid deep learning architecture that combines a sentiment-optimized transformer, SiEBERT, as a frozen encoder with a Long Short-Term Memory (LSTM) network as a sequence classifier. The model is evaluated on an Amazon review dataset containing 34,626 instances labeled into positive and negative sentiments. Three configurations are compared: SiEBERT as a direct classifier, LSTM trained from scratch, and the proposed hybrid model. Experimental results show that SiEBERT achieves 73.72% accuracy, while LSTM reaches 57.00%. The hybrid model achieves the best performance with 93.76% accuracy and a weighted F1 score of 94.15%. These findings indicate that combining contextual embeddings with sequential modeling produces more effective sentiment representations. This study contributes by introducing a hybrid SiEBERT–LSTM architecture that addresses limitations of standalone models and significantly improves classification performance, particularly in handling imbalanced sentiment data

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Journal Info

Abbrev

IJAIDM

Publisher

Subject

Computer Science & IT

Description

Indonesian Journal of Artificial Intelligence and Data Mining (IJAIDM) is an electronic periodical publication published by Puzzle Research Data Technology (Predatech) Faculty of Science and Technology UIN Sultan Syarif Kasim Riau, Indonesia. IJAIDM provides online media to publish scientific ...