Jurnal Kaganga : Jurnal Ilmiah Sosial dan Humaniora
Vol. 10 No. 1 (2026)

STRATEGI KOMUNIKASI PEMASARAN AKUN INSTAGRAM @AYANAJAKARTA DALAM MENARIK MINAT PENGUNJUNG: Analisis Penerapan Integrated Marketing Communication (IMC) pada Hotel AYANA Midplaza Jakarta melalui Media Sosial Instagram

Erli Suci (Universitas Gunadarma)



Article Info

Publish Date
12 Jul 2026

Abstract

This study aims to determine how @ayanajakarta’s communication strategy attracts visitors through Instagram. A communication strategy is a systematic and focused plan for delivering marketing messages to a target audience, with the aim of influencing consumer behavior and achieving predetermined business goals. This research method uses a descriptive qualitative approach, with data collection techniques consisting of in-depth interviews and documentation of @ayanajakarta’s Instagram content uploads. This study employs a constructivist paradigm. The informant selection technique used purposive sampling and Integrated Marketing Communication (IMC) theory. The results show that @ayanajakarta implements a communication strategy based on Integrated Marketing Communication (IMC) theory by implementing eight main IMC elements In an integrated manner: Advertising, Sales Promotion, Events and Experiences, Public Relations and Publicity, Online and Social Media Marketing, Mobile Marketing, Direct and Database Marketing, and Personal Selling. Overall, @ayanajakarta’s communication strategy through Instagram has proven effective in attracting visitors through the use of features such as feed, reels, stories, and explore, as well as consistent visual content management.

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Journal Info

Abbrev

jkaganga

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences

Description

Jurnal Kaganga adalah Jurnal Ilmiah Ilmu Sosial dan Humaniora yang dikelola oleh Jurusan Ilmu Komunikasi Universitas Bengkulu. Proses telaah dalam jurnal ini menggunakan double-blind peer-reviewed dengan dewan editor yang terdiri dari para ahli di bidang ilmu social, komunikasi dan humaniora. Jurnal ...