JEBD
Vol. 4 No. 1 (2026): Juli - September

Pengaruh Persepsi Risiko terhadap Kepercayaan Merek PT Sang Hyang Seri Padangsidimpuan

Agusta Linda Nora (Manajemen, Fakultas Ekonomi, Universitas Graha Nusantara)
Fithra Maharani (Manajemen, Fakultas Ekonomi, Universitas Graha Nusantara)
Elwin Kurniawan (Manajemen, Fakultas Ekonomi, Universitas Graha Nusantara)



Article Info

Publish Date
10 Jul 2026

Abstract

This study aims to evaluate the extent to which perceived risk influences brand trust among customers of PT Sang Hyang Seri Padangsidimpuan. The study adopts a quantitative methodology with an associative research framework to investigate the relationship between perceived risk as an explanatory variable and brand trust as the outcome variable. The research population includes 400 customers, with 40 respondents selected through purposive sampling based on predetermined criteria. Primary data were collected through questionnaires employing a five-point Likert scale and analyzed using simple linear regression supported by IBM SPSS Statistics. The empirical findings indicate that perceived risk has a significant positive impact on brand trust. The regression estimation shows a coefficient of 0.482, while the t-statistic of 4.407 is higher than the t-critical value of 1.686, confirming the significance of the proposed relationship. The R² value of 33.8% indicates that perceived risk contributes to explaining variations in brand trust, whereas the remaining 66.2% is attributed to other variables outside the research model. The findings suggest that strengthening product assurance, reducing customer uncertainty, and maintaining consistent service performance are essential strategies for enhancing brand trust in the agribusiness sector.

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Journal Info

Abbrev

jebd

Publisher

Subject

Economics, Econometrics & Finance Engineering

Description

Jurnal Ekonomi dan Bisnis Digital (JEBD) E-ISSN : 3025-6429 is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Economic, finance, management, information technology and related fields. JEBD provides an outlet for the ...