Interaksi : Jurnal Ilmu Komunikasi
Vol 14, No 2 (2025): December 2025

Integration of artificial intelligence in development communication

Gusmia Arianti (Universitas Al-Azhar Indonesia)
Safira Hasna (Universitas Al-Azhar Indonesia)
Amiruddin Saleh (IPB University)
Danny Kunto Wibisono (Universitas Al-Azhar Indonesia)



Article Info

Publish Date
31 Dec 2025

Abstract

This study aims to analyze the integration of Artificial Intelligence (AI) in development communication from the community perspective. It explores how public perception of AI-based systems such as chatbots, mobile applications, and text-to-speech platforms affects community participation and the effectiveness of development communication. Utilizing the Technology Acceptance Model (TAM), the study examines the relationship between Perceived Usefulness (PU), Perceived Ease of Use (PEOU), and Information Quality (IQ) on community engagement, which in turn influences the effectiveness of communication. A quantitative method using survey data from 400 respondents in Jakarta was employed. The data were analyzed using Structural Equation Modeling (SEM-PLS). The findings indicate that all independent variables significantly affect community participation, with information quality being the most dominant factor. Furthermore, community participation is the strongest predictor of development communication effectiveness. The results support the importance of AI not only as an informative medium but also as a participatory tool for inclusive governance.

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Journal Info

Abbrev

interaksi

Publisher

Subject

Law, Crime, Criminology & Criminal Justice Other

Description

Interaksi: Jurnal Ilmu Komunicasi is published by the Magister of Communication Science Program, Department of Communication, Faculty of Social and Political Science Diponegoro University. I has registered number of LIPI, ISSN 23016051 (print), ISSN 25484907 (Online). This journal has aim to ...