Jurnal Indonesia Sosial Teknologi
Vol. 7 No. 7 (2026): Jurnal Indonesia Sosial Teknologi

Evaluation of the Digides Application System in Public Services in Gebang Ilir Village, Cirebon Regency

Dina Hikmahwati (Universitas Swadaya Gunung Jati)
Rd. Mahendra Haryo Bharoto (Universitas Swadaya Gunung Jati, Indonesia)



Article Info

Publish Date
10 Jul 2026

Abstract

This study aims to assess the effectiveness of the implementation of the Digital Village Application(DIGIDES) in improving public services in Gebang Ilir Village,Cirebon Regency.The problems faced include low digital literacy of the community,limited internet infrastructure,and a lack of experts within the village apparatus. This study used a descriptive qualilative approach with data collection techniques throught in-depth interviews with village heads,operators,and comunity.Research analysisuses the DeLone and McLean Information system Success model (2003) which includes system quality, information quality,Usage,User Satisfaction and benefits.The results of the study indicated that DIGIDES has a  fairly good system and information quality and is able to increase the efficiency of public services in the village.However,the level of use by the community is still relatively low and user satisfaction is not optimal due to technical and social constraints.In addition.there is a gap between e-Government policies at the national level and implementation at the local level. The conclusion of this study shows that DIGIDES is quite effective,but still requires increased training,socialization, internet network improvements,and the provision of self- service facilities to support more transparent,effective and efficient public services

Copyrights © 2026






Journal Info

Abbrev

jist

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Indonesia Sosial Teknologi is a peer-reviewed academic journal and open access to social (Education, Economic, Law, Comunication, Management and Humaniora) and Technology . The journal is published monthly once by CV. Publikasi Indonesia. Jurnal Indonesia Sosial Teknologi provides a means for ...