Proceedings of The International Conference on Business and Economics
Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics

Development Strategy and Digital Leadershipin Encouraging Digital Competence for Optimizing Public Services

Slamet Teguh (Universitas 17 Agustus 1945, Semarang)
I Kadek Wisnu Ciptadi (Universitas 17 Agustus 1945, Semarang)



Article Info

Publish Date
23 Jul 2026

Abstract

This study examines the role of human resource development strategies and digital leadership in enhancing the digital competence of civil servants, which in turn drives the optimization of public services. Digital transformation is imperative in the public sector to improve efficiency, transparency, and accountability in public services. However, the success of this transformation depends heavily on the readiness of human resources and effective digital leadership. This study analyzes the influence of development strategies on civil servant digital competence, as well as the influence of digital leadership on digital competence and public services. This study uses a quantitative approach with data analysis using SmartPLS. The results indicate that human resource development strategies and digital leadership have a significant influence on improving civil servant digital competence and ultimately optimizing public services. This research makes an important contribution to understanding the relationship between these three variables in the context of Indonesian government bureaucracy and the importance of human resource development and digital leadership in the era of digital transformation.

Copyrights © 2026






Journal Info

Abbrev

icbe-untagsmg

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Management research (such as Marketing Management, Financial Management, HR Management, Operations/Production Management, Business Management, etc.) and/or Entrepreneurship as knowledge development Tourism research (hospitality, hotels and restaurants, tourist destinations, tourism development, tour ...