Bima Journal : Business, Management and Accounting Journal
Vol. 7 No. 1 (2026)

Drivers of Employee Engagement among Generation Z: The Role of Servant Leadership, Creative Self-Efficacy, Learning Climate, and Organizational Trust

Muhammad Alex Davidson (Universitas Hayam Wuruk Perbanas Surabaya)
Emma Yulianti (Universitas Hayam Wuruk Perbanas, Surabaya)



Article Info

Publish Date
30 Jun 2026

Abstract

Purpose: This study examines the effect of servant leadership, creative self-efficacy, learning climate, and organizational trust on employee engagement among Generation Z employees in East Java. Methodology: A quantitative approach was employed using questionnaire data collected from Generation Z employees in various organizations in East Java and analyzed using statistical techniques. Results: The results show that servant leadership, creative self-efficacy, learning climate, and organizational trust have a significant positive effect on employee engagement.  Findings: The findings indicate that for Generation Z employees, engagement is driven less by traditional control mechanisms and more by developmental leadership, psychological safety to express creativity, and a trustworthy organizational environment. Novelty: The novelty of this study lies in its integrated multi-level model that simultaneously examines leadership, individual psychological resources, and organizational context in explaining employee engagement among Indonesian Generation Z workers. Originality: The originality of this research is reflected in its specific focus on Generation Z employees in East Java, a context that has received limited attention in previous studies. Conclusion: Strengthening servant leadership, developing creative self-efficacy, fostering a positive learning climate, and enhancing organizational trust are essential to improve employee engagement. Type of Paper: Empirical Research Paper.

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Journal Info

Abbrev

bima

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

BIMA Journal is a scientific communication media which is issued by PDM Bengkulu. It is the contribution to the development of social science, business, accounting, and economy which is divided into the English Language which contains research results, literature review, field cases, or concepts. ...