Jurnal Penelitian dan Pengabdian Masyarakat
Vol. 4 No. 3 (2026): August 2026 In Press

Hubungan  Digital Marketing Website Terhadap Visit Intention Pasien Rumah Sakit K.H Abdurrahman Syamsury Lamongan

Fandi Ahmad Sanjaya (Universitas Pesantren Tinggi Darul ‘Ulum Jombang)
Nasrudin Nasrudin (Universitas Pesantren Tinggi Darul ‘Ulum Jombang)
Masruroh Masruroh (Universitas Pesantren Tinggi Darul ‘Ulum Jombang)
Meirina Rosa Wisatya (Universitas Negeri Surabaya)



Article Info

Publish Date
13 Jul 2026

Abstract

This study aims to analyze the relationship between digital marketing website including content quality, user experience, website aesthetics, information accessibility, and social proof on patient visit intention at K.H. Abdurrahman Syamsuri Hospital, Lamongan. The study used an observational analytical design with a cross-sectional approach. The population was all visitors to the hospital website, an average of 3,500 per month, with a sample size of 425 respondents. The results showed that all five were positively and significantly correlated with visit intention (p < 0.001), with the following correlation strengths: social proof (r = 0.472), user experience (r = 0.461), content quality (r = 0.459), website aesthetics (r = 0.446), and information accessibility (r = 0.440). Social proof was the strongest predictor (Wald = 31.665; OR = 0.137). The ordinal regression model simultaneously explained 52.7% of the variation in visit intention (Nagelkerke R² = 0.527).

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Journal Info

Abbrev

jp2m

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Social Sciences Other

Description

Jurnal Penelitian dan Pengabdian Masyarakat ( JP2M ) menyebarluaskan hasil penelitian berbasis pengabdian masyarakat, peningkatan kapasitas masyarakat dan pemberdayaan masyarakat, serta inovasi pemberdayaan masyarakat di seluruh dunia. Fokus dan Ruang lingkup Jurnal Penelitian dan Pengabdian ...