Aplikasi Administrasi: Media Analisa Masalah Administrasi
Volume 29 Nomor 1

Pengaruh Cita Rasa dan Harga Produk terhadap Word of Mouth (WOM) pada Konsumen Produk Healthy Boost Juice

Nor Fadhilatur Rohma (Unknown)
Aisyah Armistya Putri (Unknown)
Anisa Septia Mahardiani (Unknown)
Nindya Kartika Kusmayati (Unknown)
Nunuk Latifah (Unknown)



Article Info

Publish Date
29 May 2026

Abstract

This study is designed to examine the effects of product taste and pricing on word of mouth (WOM) within the healthy beverage sector. A quantitative method was applied, utilizing Partial Least Squares–Structural Equation Modeling (PLS-SEM) as the analytical technique. The data were obtained from a sample of l00 respondents. The findings indicate that both taste and price have a significant impact on WOM, with taste demonstrating a more substantial influence. The analysis using the Partial Least Squares approach involves evaluating the structural model, testing construct validity, and ensuring the reliability of the measurement model. The results further reveal that higher price perceptions can enhance consumer appreciation and increase the likelihood of sharing experiences. Additionally, when consumers perceive the taste as satisfying and the price as commensurate with product quality, they are more inclined to recommend the product to others. These findings highlight that superior taste and appropriate pricing play a crucial role in strengthening customer loyalty and encouraging positive WOM in the healthy beverage industry.

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Journal Info

Abbrev

jurnal

Publisher

Subject

Social Sciences

Description

Suatu jurnal multidisiplin berskala nasional yang mencakup berbagai pokok persoalan dalam kajian ilmu-ilmu administasi publik yang meliputi otonomi daerah, birokrasi dan aparatur negara, desentralisasi, ilmu ekonomi dan studi pembangunan, manajemen publik, kebijakan publik. Kemudian kajian ilmu ...