JURNAL EKONOMI BISNIS DAN MANAJEMEN
Vol. 4 No. 3 (2026): Juli : JURNAL EKONOMI BISNIS DAN MANAJEMEN

Analisis Strategi Lead Generation dalam Optimalisasi Customer Acquisition Cost (CAC) pada Digital Marketing Scuto Paint

shilla khairani putri (Program Studi Manajemen Bisnis Syariah, Universitas Tazkia)



Article Info

Publish Date
17 Jul 2026

Abstract

This study analyzes lead generation strategies in optimizing Customer Acquisition Cost (CAC) in Scuto Paint’s digital marketing within the Indonesian automotive car care industry. The increasingly competitive digital ecosystem requires companies not only to increase the number of leads but also to improve lead quality in order to maintain efficient customer acquisition costs. This study employs a literature review method with a descriptive-analytical approach by examining scientific literature related to digital marketing, lead generation, CAC, lead scoring, Conversion Rate Optimization (CRO), Search Engine Optimization (SEO), and artificial intelligence-based marketing technologies. The findings indicate that content marketing, social media utilization, WhatsApp integration, predictive lead scoring, and the combination of SEO, SEM, and Generative Engine Optimization (GEO) contribute to improving lead quality while reducing customer acquisition costs. In addition, CRO, retargeting, and data analytics support marketing effectiveness and customer experience. The study concludes that CAC optimization is achieved not only through reducing promotional costs but also through data-driven marketing strategies, effective resource allocation, and integrated digital customer experiences to sustain business competitiveness in the digital era.

Copyrights © 2026






Journal Info

Abbrev

JISE

Publisher

Subject

Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...