Mercatura Lumina: Journal of Management, Entrepreneurship, and Tourism
Vol. 1 No. 2 (2026): : May: Mercatura Lumina: Journal of Management, Entrepreneurship, and Tourism

A Legal Analysis of The Practice of Review Manipulation (Fake Reviews) on Marketplaces as A Form of Unfair Business Competition in Indonesia

Raihan Muhammad Maliki (Universitas Islam Negeri Sunan Gunung Djati Bandung)
Muhammad Fahmi Ramdhani (Universitas Islam Negeri Sunan Gunung Djati Bandung)
Syifa Walidatunnisa (Universitas Islam Negeri Sunan Gunung Djati Bandung)
Muhammad Habib Al badawy (Universitas Islam Negeri Sunan Gunung Djati Bandung)
Najda Inayah Nurfadiah (Universitas Islam Negeri Sunan Gunung Djati Bandung)
Muhammad Alhikam Badruttamam (Universitas Islam Negeri Sunan Gunung Djati Bandung)
Arzhety Ityana Kamalia Mukhlis (Universitas Islam Negeri Sunan Gunung Djati Bandung)
Nandang Najmudin (Universitas Islam Negeri Sunan Gunung Djati Bandung)



Article Info

Publish Date
23 May 2026

Abstract

This study examines the legal status of review manipulation practices in digital marketplaces and evaluates their qualification as a form of unfair business competition within the Indonesian legal framework. Employing a non empirical legal research design with a normative juridical approach, the study analyzes statutory regulations, legal doctrines, and conceptual principles related to competition law, consumer protection, electronic transactions, and criminal law. The findings indicate that fake reviews constitute a deceptive mechanism that distorts market transparency and creates artificial competitive advantages that are inconsistent with the principles of fair competition. Although Indonesian Competition Law does not explicitly regulate fake reviews, systematic and teleological interpretation demonstrates that such practices contradict the objectives of maintaining equal market opportunities and protecting competitive neutrality. The analysis further reveals significant regulatory fragmentation among consumer protection, electronic transaction, and criminal law regimes, resulting in enforcement difficulties and legal uncertainty. Comparative examination of foreign regulatory developments suggests the importance of strengthening marketplace accountability, establishing mandatory review verification systems, improving digital evidence standards, and expanding institutional oversight. Legal reform is therefore necessary to ensure effective governance of digital marketplaces and preserve competitive integrity in Indonesia’s evolving digital economy.

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Journal Info

Abbrev

mercaturalumina

Publisher

Subject

Description

Mercatura Lumina: Journal of Management, Entrepreneurship, and Tourism is a peer-reviewed, open-access academic journal dedicated to the dissemination of high-quality scholarly research in the fields of management, entrepreneurship, business innovation, and tourism studies. The journal aims to serve ...