Jurnal Perpajakan dan Keuangan Publik
Vol. 5 No. 1 (2026): Jurnal Perpajakan dan Keuangan Publik

Understanding Tax Engagement Challenges among Unstructured MSMEs: A Contextual Behavioral Perspective from Bali’s Tourism Economy

Alifia Ainun Nisa (Department of Accounting, Faculty of Economics and Business, Universitas Mercu Buana, Jakarta)
Agustin Fadjarenie (Department of Accounting, Faculty of Economics and Business, Universitas Mercu Buana, Jakarta)
Ronny Andesto (Department of Accounting, Faculty of Economics and Business, Universitas Mercu Buana, Jakarta)
Deden Tarmidi (Department of Accounting, Faculty of Economics and Business, Universitas Mercu Buana, Jakarta)
Dyah Rizkyan Dewi (Department of Accounting, Faculty of Economics, Universitas Bung Karno, Jakarta)



Article Info

Publish Date
31 Jul 2026

Abstract

This study examines how unstructured MSMEs in Bali’s tourism areas perceive digital tax administration and how behavioral, cultural, and institutional factors influence their tax engagement. Using an interpretive qualitative approach, we conducted semi-structured interviews with 12 participants, including MSME operators, tax officials, academic experts, and a cultural informant. Data were analyzed using reflexive thematic analysis. The findings reveal five key themes: limited understanding of digital taxation despite the adoption of digital payments; differences in digital and tax engagement among participants; the importance of community values and traditional institutions; limited tax socialization; and low awareness of tax-related risks. The study identifies compliance distance as a condition where potential taxpayers have limited connection with formal tax systems, rather than as deliberate non-compliance. It proposes the Value-Based Tax Governance Compliance Model as a contextual extension of existing tax compliance perspectives by incorporating community values and informal governance institutions. The Contextual Behavioral Compliance Framework (CBCF) is presented as a policy-oriented framework requiring further empirical testing for inclusive digital tax strategies.

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Journal Info

Abbrev

jpkp

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Perpajakan dan Keuangan Publik, is a peer reviewed Journal devoted Tax and Public Finance Majors. The journal publishes articles of scientific research and community service from various Universities in Indonesia. The journal is constantly published two times a year, April and October, by ...