Journal Of Informatics And Busisnes
Vol. 4 No. 2 (2026): Juli - September

The Influence The Influence of Price Perception, Electronic word of mouth (e-WOM), and Product Quality on Purchasing Decisions for Culinary MSME Products in Generation Z in Bangkalan

liling listyawati (Universitas Dr. Soetomo Surabaya)
Alfariza Ramdini Rahmawati (universitas Dr. Soetomo Surabaya)
andry herawati (universitas Dr. Soetomo Surabaya)



Article Info

Publish Date
31 Jul 2026

Abstract

The primary objective of this study is to analyze the contributions of price perception, electronic word-of-mouth (e-WOM), and product quality to the purchasing decisions regarding culinary MSME products among Generation Z in Bangkalan Regency. The study employs a descriptive quantitative approach using a survey method with a sample of 100 Generation Z respondents selected via purposive sampling. Data were collected using a 20-item questionnaire covering four operational variables and analyzed through multiple linear regression. Instrument testing confirmed the validity of all items, with calculated r-coefficients (0.785–0.897) consistently exceeding the critical r-table value (0.197). Internal consistency was also established, with Cronbach’s Alpha values ​​ranging from 0.907 to 0.921. Partial regression results indicate that price perception has a positive and significant impact on purchasing decisions (B=0.283; t=4.166; p<0.001). Similarly, e-WOM (B=0.342; t=4.581; p<0.001) and product quality (B=0.434; t=5.619; p<0.001) were found to exert positive and significant influences. Simultaneously, the combination of these three predictors significantly influenced the dependent variable (F=72.005; p<0.001). The Adjusted R-Square value of 0.683 indicates that 68.3% of the variation in purchasing decisions is explained by the independent variables under study, while the remaining 31.7% is attributed to external factors outside the model. Product quality emerged as the most dominant determinant.

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Journal Info

Abbrev

jibs

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance

Description

The Journal Of Informatics And Busisnes (JIBS) E-ISSN : 2988-4853 is an interdisciplinary journal. It publishes scientific papers describing original research work or novel product/process development. The objectives are to promote an exchange of information and knowledge in research work, and new ...