Dinasti International Journal of Economics, Finance & Accounting (DIJEFA)
Vol. 7 No. 3 (2026): Dinasti International Journal of Economics, Finance & Accounting (July - August

The Effect of Sponsors Activation on Customer Engagement Behavior in the BRI Super League

Azmiko, Muhammad Luthfi (Unknown)
Astuti, Rifelly Dewi (Unknown)



Article Info

Publish Date
10 Jul 2026

Abstract

This study examines the effect of Sponsors Activation on Customer Engagement Disposition (CED) and Customer Engagement Behavior (CEB) within BRI Super League, and investigates the moderating roles of Attitude Toward the Sponsor and Sponsorship Authenticity. A quantitative survey was conducted (n = 214) and analyzed using SEM-PLS with a higher-order construct approach. Results indicate that Sponsors Activation positively and significantly influences CED (β = 0.399; t = 6.680; p < 0.001) and CEB (β = 0.417; t = 8.356; p < 0.001). CED positively influences CEB (β = 0.269; t = 5.909; p < 0.001). Attitude Toward the Sponsor moderates the Sponsors Activation–CED relationship (β = 0.269; t = 5.679), while Sponsorship Authenticity moderates both the Sponsors Activation–CED (β = 0.340) and Sponsors Activation–CEB (β = 0.432) relationships. CEB is confirmed as a second-order reflective construct reflected by augmenting, co-developing, influencing, and mobilizing behavior. This research contributes to sport sponsorship and customer engagement literature by elucidating the mechanism through which sponsorship activation generates meaningful and sustainable customer engagement.

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Journal Info

Abbrev

DIJEFA

Publisher

Subject

Economics, Econometrics & Finance

Description

The author is invited to submit a paper for Dinasti International Journal of Economics, Finance & Accounting (DIJEFA). Topics related to this journal include but are not limited to: Accounting and financial reporting Audit Accounting management Taxation Corporate finance Personal finance Financial ...