Jurnal Ilmiah Manajemen Kesatuan
Vol. 14 No. 4 (2026): JIMKES Edisi Juli 2026

The Effect of Adaptive Competency on Teamwork Effectiveness: The Mediating Effect of Cultural Adaptation

Enny Istanti (Universitas Bhayangkara Surabaya, Indonesia)
Wahyudi (Sekolah Tinggi Ilmu Ekonomi Semarang, Indonesia)
Adriani Gunawan (Universitas Pelita Harapan, Indonesia)
Imelda Fatmawati (Universitas Airlangga, Indonesia)



Article Info

Publish Date
25 Jul 2026

Abstract

Increasing workforce diversity requires organizations to strengthen effective multigenerational collaboration strategies. This study develops a culturally responsive competency framework for multigenerational teamwork and examines cultural adaptation as a mechanism linking adaptive competency to teamwork effectiveness. An exploratory sequential mixed-methods design was conducted in a technology company and an educational institution in Surabaya, Indonesia. Semi-structured interviews with six purposively selected informants identified three interrelated capabilities: cultural adaptation, value flexibility, and cross-generational empathy. These findings were used to contextualize the quantitative measures. Questionnaire data from 45 employees representing Baby Boomers, Generation X, Millennials, and Generation Z were analyzed using regression and bootstrap mediation. Adaptive competency was positively associated with teamwork effectiveness (β = 0.51, p < 0.001) and cultural adaptation (β = 0.50, p < 0.001). Cultural adaptation remained associated with teamwork effectiveness after adaptive competency was controlled (β = 0.35, p = 0.018). The indirect effect was significant (effect = 0.170, BootSE = 0.078, 95% CI [0.035, 0.342]), indicating partial mediation. The integrated findings show that adaptive competency supports teamwork when translated into culturally responsive communication and behavior. The study highlights the importance of adaptive communication, value flexibility, cross-generational empathy, and mentoring in diverse organizations.

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...