Jurnal Ilmiah Manajemen Kesatuan
Vol. 14 No. 4 (2026): JIMKES Edisi Juli 2026

Systemic Digital Marketing Management for MSMEs in Central Java through ISM and MULTIPOL Strategic Analysis

Desi Trisnawati (Universitas Islam Negeri Salatiga, Indonesia)
Rosana Eri Puspita (Universitas Islam Negeri Salatiga, Indonesia)
Anwar M Radiamoda (Mindanao State University, Philiphines)



Article Info

Publish Date
25 Jul 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in Central Java continue to face challenges in managing digital marketing, particularly in terms of technological capability, access to funding, and market competitiveness. Although digital platforms provide broader market opportunities, many MSMEs still struggle to implement digital marketing strategically and sustainably. This study aims to identify the key drivers of digital marketing management among MSMEs and examine the structural relationships among these drivers within a systemic framework. The study employed a qualitative approach using Soft Systems Methodology (SSM) with CATWOE analysis and prospective analysis through the MULTIPOL method. Data were collected through focus group discussions involving stakeholders from the MSME digital marketing ecosystem in Central Java. The findings reveal that national and municipal regulations, funding support, technical IT support, product quality, and product diversification are the main factors influencing digital marketing performance. In addition, education-based strategies, digital marketing training, and product development were identified as the most influential strategic actions in strengthening MSME competitiveness. The study concludes that effective digital marketing management requires integrating institutional support, digital capability development, and market-oriented product strategies. These findings provide practical insights for policymakers and MSME actors in designing more adaptive and sustainable digital marketing strategies.

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...