Petra International journal of Business Studies (IJBS)
Vol. 9 No. 1 (2026): JUNE 2026

From Deals to Desires: The Mediating Role of Positive Emotions in the Relationship between Flash Sales, Free Shipping, and Impulsive Buying

Anggita Putri Indadari (Universitas Wisnuwardhana)
M. Taufiq Noor Rokhman (Universitas Wisnuwardhana)
Novita Rifaul Kirom (Universitas Wisnuwardhana)



Article Info

Publish Date
07 Jul 2026

Abstract

This study examines the influence of flash sales and free shipping on impulsive buying among Generation Z Shopee users in Malang City, with positive emotions as a mediating variable. Data were collected through an online, structured questionnaire designed in Google Forms and distributed via WhatsApp and social media platforms (Instagram and TikTok). Respondent access was obtained through open participation links shared in student communities across three major universities in Malang. The questionnaire consisted of closed-ended items adapted from previous studies and measured using a 5-point Likert scale. A total of 190 valid responses were analyzed using SEM-PLS. The findings show that flash sales do not have a direct effect on impulsive buying, whereas free shipping does. Both flash sales and free shipping significantly enhance positive emotions, which strongly drive impulsive buying behavior. Positive emotion has also been shown to mediate the relationship between promotional strategies and impulsive buying. These results emphasize the central role of emotional responses in shaping spontaneous online purchasing decisions among Generation Z.

Copyrights © 2026






Journal Info

Abbrev

ijbs

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Petra IJBS (Petra International Journal of Business Studies, ISSN: 2621-6426) is a peer-reviewed journal published under the Master of Management program, Faculty of Economics, Petra Christian University (MM FE UKP). The journal serves as a vessel for exchanging business knowledge to scholars and ...