Media Informatika
Vol 25 No 2 (2026)

Segmentasi Performa Kamar Hotel dengan Algoritma K-Means dan Strategi Pemasaran Menggunakan Dashboard Power BI

I Made Putra Sutresna Gita (Universitas Bumigora)
Kartarina (Universitas Bumigora)
Made Yadi Dharma (Universitas Bumigora)
Ismarmiaty (Universitas Bumigora)
Helna Wardhana (Unknown)



Article Info

Publish Date
30 Jul 2026

Abstract

The tourism industry, particularly the hospitality sector in Indonesia, faces challenges in effectively managing room performance to support data-driven marketing strategies. Lomboks Hotel faces limitations in analyzing room performance because data processing is still done manually, making it less than optimal in supporting strategic decision-making. This study aims to apply the K-Means Clustering method to group room performance based on the number of guests, occupancy rate, room revenue, and occupancy level, as well as to design an interactive dashboard as a medium for visualizing the clustering results. The research methods include processing historical room data, the clustering process using K-Means Clustering, and presenting the results in the form of a visual dashboard. The results show the formation of three room performance clusters with distinct characteristics. The novelty of this study lies in the integration of data mining techniques and a visual decision support system for real-time monitoring of room performance. The conclusion indicates that this approach enhances the effectiveness of analysis and supports the formulation of more adaptive hotel marketing strategies

Copyrights © 2026






Journal Info

Abbrev

media-informatika

Publisher

Subject

Computer Science & IT

Description

Media Informatika is a scientific journal published by Pusat Penelitian dan Pengabdian pada Masyarakat (P3M) STMIK LIKMI. Media Informatika aims to publish research results or equivalent to the results of research, thoughts and views, popular knowledge in the fields of informatics, information ...