JEBD
Vol. 2 No. 4 (2025): April - Juni

Strategi Perlindungan Hak Digital Konsumen Dalam Ekosistem E-Commerce Indonesia

Fida Amalia Shofia (UIN Maulana Malik Ibrahim Malang)
Romi Faslah (UIN Maulana Malik Ibrahim Malang)



Article Info

Publish Date
13 Jun 2025

Abstract

Digital transformation has revolutionized commercial interactions through e-commerce platforms, simultaneously creating unprecedented challenges in consumer data governance. This research examines strategic frameworks for protecting consumer digital rights, focusing on comprehensive data governance mechanisms within Indonesia's e-commerce ecosystem. Employing mixed-method research combining quantitative analysis of data breach incidents and qualitative assessment of regulatory frameworks, this study analyzes 156 reported data security incidents from 2019-2024. Findings reveal that inadequate data governance structures, insufficient consumer awareness, and weak enforcement mechanisms constitute primary vulnerabilities. The research proposes a multi-tiered protection strategy encompassing regulatory harmonization, technological safeguards, and consumer empowerment initiatives. Key recommendations include establishing a unified data protection authority, implementing mandatory privacy impact assessments, and developing consumer-centric data rights frameworks.

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Journal Info

Abbrev

jebd

Publisher

Subject

Economics, Econometrics & Finance Engineering

Description

Jurnal Ekonomi dan Bisnis Digital (JEBD) E-ISSN : 3025-6429 is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Economic, finance, management, information technology and related fields. JEBD provides an outlet for the ...