Teknofile, Jurnal Sistem Informasi
Vol. 4 No. 7 (2026): Juli 2026

Audit of Lestari Clinic Management Information System to Improve Patient Service Quality

Sari Putri (Universitas Islam Indargiri)
Irfan Gunawan (Unknown)
Sesi April Yeni (Unknown)



Article Info

Publish Date
25 Jul 2026

Abstract

Healthcare is a fundamental societal need that demands professionalism, speed, and high accuracy in its delivery. As a primary healthcare provider, Klinik Lestari is deeply committed to delivering optimal, safe, and patient-centric care. Amidst the dynamic nature of the modern healthcare industry and rising public expectations, service quality is no longer measured solely by the competence of medical personnel but also by operational efficiency and the speed of administrative processes. Consequently, adopting information technology has become a strategic necessity to minimize human error, reduce waiting times, and integrate all business functions within the facility. Demonstrating this commitment, Klinik Lestari has implemented a Management Information System (MIS) into its daily operations. This system is designed to automate and integrate critical business processes ranging from patient registration workflows, electronic medical record (EMR) management, and queuing systems to pharmaceutical inventory and cashier transactions. In today's era of healthcare digitalization, the MIS has become the organization's backbone, influencing clinical and administrative.

Copyrights © 2026






Journal Info

Abbrev

teknofile

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering

Description

TEKNOFILE merupakan nama unik dari jurnal sistem informasi. Dengan pilihan kata yang mencerminkan keterlibatan teknologi dan penelitian mendalam terhadap berbagai file informasi, jurnal ini secara khusus didedikasikan untuk mendokumentasikan dan menganalisis perkembangan terbaru dalam bidang sistem ...