journal of social and economic research
Vol 8 No 1 (2026): JSER, June 2026

GAMIFICATION IN MARKETING: A SYSTEMATIC LITERATURE REVIEW OF TRENDS AND DEVELOPMENTS

Safarudin Hisyam Tualeka (Universitas Brawijaya)



Article Info

Publish Date
01 Aug 2026

Abstract

As gamification becomes an increasingly essential strategy to enhance customer engagement and brand loyalty, there remains a need for comprehensive reviews of its academic landscape. This study aims to synthesize and analyze the trajectory of gamification research in marketing using a bibliometric analysis. Data was collected from the Scopus database, comprising peer-reviewed articles published between 2010 and 2022, and analyzed using the bibliometrix R package. The analysis reveals a steady growth in publications, highlighting influential authors and foundational articles. Furthermore, the findings identify five major thematic clusters: marketing and consumer engagement, psychological foundations, education, digital integration, and sustainability. The study concludes that gamification is a versatile tool extending beyond commercial marketing into broader social impacts. Future research should focus on cross-disciplinary collaborations and leveraging emerging technologies to address societal outcomes.

Copyrights © 2026






Journal Info

Abbrev

JSER

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

Journal of Social and Economics Research (JSER) is published by Ikatan Dosen Menulis in collaboration with GoAcademica CRP. Publishing twice times a year, ie Issue 1 Issue 2 in June and December and already have a registration number p-ISSN: 2715-6117 and e-ISSN: 2715-6966 since ...