Jurnal Ilmu Sosial dan Politik (JISPOL)
Vol. 5 No. 2 (2025): Edisi Desember 2025

Pengaruh Strategi Pemasaran Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Konsumen Pada PT Narindo Solusi Telekomunikasi Tap Lotu




Article Info

Publish Date
30 Dec 2025

Abstract

This research aims to analyze the influence of marketing strategies and service quality on consumer purchasing decisions at PT Narindo Solusi Telekomunikasi Tap Lotu. The research method used is quantitative with a causal approach. Data were collected through questionnaires distributed to consumers. Data analysis techniques include multiple linear regression analysis, T-test, F-test, correlation coefficient, and determination. The research results show that marketing strategy (t = 3.223, sig = 0.002) and service quality (t = 5.754, sig = 0.000) have a significant effect on purchasing decisions. Simultaneously, marketing strategy and service quality significantly influence purchasing decisions (F = 35.878, sig = 0.000) with a coefficient of determination (R Square) of 0.503. This research concludes that marketing strategies and service quality play an important role in enhancing consumer purchasing decisions. PT Narindo is advised to maintain and improve marketing strategies and service quality with a focus on consumer needs and expectations.

Copyrights © 2025






Journal Info

Abbrev

sosialpolitik

Publisher

Subject

Humanities

Description

Jurnal Ilmu Sosial dan Ilmu Politik (JISPOL) adalah Jurnal tinjauan sejawat (peer-reviewed) yang diterbitkan oleh fakultas Ilmu Sosial dan Politik, Universitas HKBP Nommensen. Jurnal ini akan berisikan berbagai artikel ilmiah dari para akademisi, peneliti dan atau praktisi yang membahas temuan ...