The rapid advancement of information technology in veterinary healthcare has significantly impacted medical data management modernization. The Regional Technical Implementation Unit (UPTD) Veterinary Clinic of Medan City encounters challenges with manual recording systems that result in operational inefficiencies, documentation error risks, and loss of critical animal medical record data. This research develops an integrated Web-Based Veterinary Medical Records and Clinic Services Information System equipped with service-supporting features, enabling clinic staff to manage animal medical data digitally while providing organized and efficient services to pet owners. The development follows waterfall methodology through requirement analysis, system design utilizing Unified Modeling Language (UML), implementation employing PHP and MySQL, Black Box Testing procedures, and maintenance phases. Results demonstrate that the system significantly enhances medical record documentation efficiency, reduces data errors, and provides real-time accessibility to animal medical information. All core features including patient registration, medical record documentation, queue management, vaccination tracking, online consultation, and reporting have been tested and function effectively. The system successfully digitalizes medical documentation workflows and provides clinic staff with enhanced control in data management.
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