Journal of Digital Business and Marketing
Vol. 2 No. 2 (2026): August

Digitisation, E-Commerce and Cloud Computing as Determinants of Firm Performance among FMCG Firms

Kanayo Chike Nwosu (Nnamdi Azikiwe University, Anambra, Nigeria)
Ifeoma Emmanuella Nwokoye (Nnamdi Azikiwe University, Anambra, Nigeria)
Angel Chinenye Ngwube (Nnamdi Azikiwe University, Anambra, Nigeria)
Ifunanya Euphemia Mbamalu (Nnamdi Azikiwe University, Anambra, Nigeria)
Chinedu Francis Egbunike (Nnamdi Azikiwe University, Anambra, Nigeria)



Article Info

Publish Date
03 Aug 2026

Abstract

Purpose: This study investigates digitization, e-commerce, and cloud computing and their effects on product quality, competitive advantage, and operational efficiency in Fast-Moving Consumer Goods (FMCG) firms. Research Methodology: This study adopted a survey research design. The valid responses comprised 122 managerial (senior and junior) staff in FMCG business organizations located in Southeast Nigeria. Primary data were analyzed using descriptive statistics, Pearson Product-Moment Correlation (PPMC) coefficient, SEM, and linear regression techniques. Results: Structural Equation Modeling (SEM) results revealed a good model fit (χ² = 6.31, df = 9, p > .05; Comparative Fit Index (CFI) = 0.998; Tucker-Lewis Index (TLI) = 0.993; Root Mean Square Error of Approximation (RMSEA) = 0.021). Linear regression showed that digitization had a weakly significant effect on product quality (β = 0.164, p = .049); e-commerce had a strongly significant effect on competitive advantage (β = 0.918, p < .001); and cloud computing had a strongly significant effect on operational efficiency (β = 0.964, p < .001). Conclusions: The study concludes that digitization, e-commerce, and cloud computing significantly affect the performance of fast-moving consumer goods firms in South-Eastern Nigeria. Limitations: This study focused on a sample of firms from one geopolitical zone, which affects the generalizability of the findings. Contributions: This study contributes to the literature by disaggregating digitization, e-commerce, and cloud computing as distinct constructs and examining their specific effects on product quality, competitive advantage, and operational efficiency among FMCG firms in an empirical context, South-Eastern Nigeria, which remains under-researched.

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Journal Info

Abbrev

jdbm

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Digital Business and Marketing (JDBM) is an international, peer-reviewed scholarly journal focusing on four key dimensions of digital business and contemporary marketing: strategy, technology, analytics, and management. The journal publishes high-quality research that examines digital ...