Jurnal Ilmiah Ekonomi dan Manajemen
Vol. 4 No. 6 (2026): JUNI

Pengaruh Social Media Marketing Dan Electronic Word Of Mouth (e-Wom) Terhadap Keputusan Pembelian Pada Toko Lemper Purnama Cabang Fatmawati Jakarta Selatan

Listianto Adi Prasetio (Universitas Pamulang)
Nani (Universitas Pamulang)



Article Info

Publish Date
19 Jun 2026

Abstract

This study aims to determine the effect of Social Media Marketing (SMM) and Electronic Word of Mouth (e-WOM) on purchasing decisions at Lemper Purnama Store, Fatmawati Branch, South Jakarta. The research sample was taken from Lemper Purnama Store consumers using a survey method with an online questionnaire. The research data includes sales data, the use of digital platforms (Instagram, WhatsApp Business, GoFood, and GrabFood), as well as a pre-survey of e-WOM. The results show that Social Media Marketing has a significant effect on purchasing decisions, indicated by a significance value of 0.000<0.050.000 < 0.050.000<0.05 and a calculated t-value of 6.641>1.9846.641 > 1.9846.641>1.984. Similarly, Electronic Word of Mouth (e-WOM) also has a significant effect on purchasing decisions, shown by a significance value of 0.000<0.050.000 < 0.050.000<0.05 and a calculated t-value of 20.784>1.98420.784 > 1.98420.784>1.984. Furthermore, simultaneously, Social Media Marketing and Electronic Word of Mouth (e-WOM) have a positive and significant influence on purchasing decisions, as evidenced by the F-test, where the calculated F-value is 431.965>3.09431.965 > 3.09431.965>3.09 and the significance value is 0.000<0.050.000 < 0.050.000<0.05. These findings confirm that the regression model can be used to predict purchasing decisions.

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Journal Info

Abbrev

jiem

Publisher

Subject

Other

Description

JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...