Jurnal Ilmiah Ekonomi dan Manajemen
Vol. 4 No. 6 (2026): JUNI

STRATEGI KOMUNIKASI LINTAS BUDAYA DALAM MENINGKATKAN KEBERHASILAN NEGOSIASI BISNIS

M. Zulfiyan Yahya (UIN Sayyid Ali Rahmatullah Tulungagung)
Maya Nur Aini (UIN Sayyid Ali Rahmatullah Tulungagung)
Asna Sendya Eka N. (UIN Sayyid Ali Rahmatullah Tulungagung)
Tiya Ameiliya (UIN Sayyid Ali Rahmatullah Tulungagung)
Anang Haris Firmansyah M.Pd (UIN Sayyid Ali Rahmatullah Tulungagung)



Article Info

Publish Date
23 Jun 2026

Abstract

This study aims to examine effective cross-cultural communication strategies in improving business negotiation success in the era of globalization. Cross-cultural communication is one of the key determinants of business negotiation success because each individual carries different values, norms, and customs. This study uses a literature review method by analyzing various research sources related to cross-cultural communication and business negotiation. The results show that the success of cross-cultural business negotiations is heavily influenced by the ability to understand cultural differences, verbal and nonverbal communication skills, trust-building capabilities, flexibility in negotiation approaches, and understanding of cross-cultural business ethics. The main barriers in cross-cultural communication include ethnocentrism, stereotypes, language differences, and culture shock. Strategies that can be applied include cross-cultural training, utilization of communication technology, development of cultural tolerance, and open dialogue between groups. These findings provide practical contributions for business actors interacting in multicultural environments to achieve mutually beneficial agreements.

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Journal Info

Abbrev

jiem

Publisher

Subject

Other

Description

JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...