IIJSE
Vol 9 No 2 (2026): Sharia Economics

Implementation of Management Information Systems in Assessing Organizational Performance Using DeLone & McLean IS Success at BSI Bandung

Sudrajat Sudrajat (STMIK Indonesia Mandiri, Bandung, Indonesia)
Novi Rukhviyanti (STMIK Indonesia Mandiri, Bandung, Indonesia)



Article Info

Publish Date
09 Jul 2026

Abstract

In the last decade, Management Information Systems (MIS) have become an essential element in business operations in Indonesia. Management information systems have evolved from data storage tools to decision support systems essential for a dynamic business environment. Data were collected by distributing questionnaires directly to 20 Islamic Banking employee respondents. This method uses the Delone & McLean Is Success Model, which is a model for testing the success of information systems management that is seen based on 6 dimensions, namely system quality, information quality, use quality, satisfaction quality, performance effectiveness, and the last is organizational performance. The results of the study indicate that the implementation of Management Information Systems at PT Bank Syariah Indonesia (Persero) Tbk. Bandung is in the high to very high category based on the DeLone & McLean Model. User satisfaction is 86%, becoming the highest value, which indicates that the system has met employee needs and supported operational activities optimally.

Copyrights © 2026






Journal Info

Abbrev

iijse

Publisher

Subject

Economics, Econometrics & Finance

Description

The Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) is Sharia Economics Journal published by Sharia Economics Department Institut Pesantren KH. Abdul Chalim, Mojokerto. The Journal focuses on the issues of Sharia Economics, the History of Islamic Economic Thought, Islamic Law, Local ...