Record and Library Journal
Vol. 12 No. 1 (2026): June

Mapping Information Quality on Social Media: A Scoping and Bibliometric Review

Jazimatul Husna (Department of Information and Culture, Vocational School, Universitas Diponegoro, Semarang)
Adi Wijaya (Department of Health Information Management, Universitas Indonesia Maju, Jakarta)
Imilia Ibrahim (Faculty of Information Management, Universiti Teknologi MARA (UiTM), Sarawak)
Yuli Rohmiyati (Library Science, Faculty of Humanities, Universitas Diponegoro, Semarang)



Article Info

Publish Date
27 Jun 2026

Abstract

Background of the study: Social media information quality poses a cross-domain governance challenge, escalating misinformation across social, healthcare, economic, and political sectors, while fragmented disciplinary analyses hinder consensus on digital literacy and AI-based interventions. Purpose: This study produces a comprehensive Scoping Review and Bibliometric Analyses (ScoRBA) of information quality in social media by systematically mapping the progression of the research themes and methodological paths across the field. Method: Going through 3,018 Scopus-indexed records (2015–2024) for bibliometric keyword co-occurrence mapping and 662 full-text eligible articles for thematic synthesis using the PAGER framework (Patterns, Advances, Gaps, Evidence for practice, and Research recommendations), five structurally stable thematic clusters were identified: information quality, trust, and acceptance; platform credibility and quality evaluation; COVID-19 public-health communication; information disorder and media literacy; and AI/NLP-based detection and sentiment analysis. Findings: These clusters confirm that failures in information quality are not domain-specific but organizationally cross-domain, covering computational, behavioural, and governance dimensions. Conclusion: The synthesis found that governance initiatives, digital literacy programs, and AI-based interventions are most effective in providing an integrated multidisciplinary evidence base for future research, platform governance, and cross-domain intervention design.

Copyrights © 2026






Journal Info

Abbrev

RLJ

Publisher

Subject

Library & Information Science

Description

Record and Library Journal, with the registered number (E-ISSN: 2442-5168). It is a scientific journal that encompasses library science, records, information, and documentation. Record and Library Journal is a medium for researchers, academicians, professionals, practitioners, and students that are ...