Sinkron : Jurnal dan Penelitian Teknik Informatika
Vol. 10 No. 3 (2026): Article Research July 2026

Lean Software Development for Reducing Bureaucratic Waste in Internship Administration

Nasir Zumali (ISB Atma Luhur)
Hilyah Magdalena (Unknown)



Article Info

Publish Date
05 Jul 2026

Abstract

Government internship administration in Indonesia remains heavily reliant on manual procedures, causing substantial operational waste. While prior studies have applied agile methods to digitize similar workflows, none have quantitatively measured bureaucratic waste reduction using inferential statistical validation. This study contributes a novel integration of Lean Software Development with Value Stream Mapping and inferential statistics to empirically validate waste elimination in public sector internship administration. A mixed-method explanatory sequential design was employed. First, Value Stream Mapping quantified lead time and cycle time on 30 paired internship applications. A web-based system was then developed using Lean Software Development principles. Functional validity was verified through Black Box testing with 50 test cases, and user satisfaction was assessed using the System Usability Scale on 30 respondents. The Shapiro-Wilk normality test confirmed non-normal data distribution, justifying the Wilcoxon Signed-Rank Test for hypothesis testing. Results demonstrated complete functional validity, a 97.5% reduction in lead time from 72.5 to 1.8 hours (Z=-4.782, p<0.001, r=0.87), a 90.9% reduction in cycle time from 25.4 to 2.3 minutes (Z=-4.801, p<0.001, r=0.88), and an excellent System Usability Scale score of 82.5. These findings provide empirical evidence that integrating Lean principles with robust statistical validation offers a replicable framework for quantitatively measuring bureaucratic efficiency gains, advancing beyond descriptive case studies in digital governance research.

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Journal Info

Abbrev

sinkron

Publisher

Subject

Computer Science & IT

Description

Scope of SinkrOns Scientific Discussion 1. Machine Learning 2. Cryptography 3. Steganography 4. Digital Image Processing 5. Networking 6. Security 7. Algorithm and Programming 8. Computer Vision 9. Troubleshooting 10. Internet and E-Commerce 11. Artificial Intelligence 12. Data Mining 13. Artificial ...