International Journal of Economics (IJEC)
Vol. 5 No. 2 (2026): July-December

Consumer Comfort In The Café Industry: The Role Of Interior Design, Atmosphere, And Sensory Marketing

Ferry Hidayat (Sekolah Tinggi Manajemen Bisnis Multi Sarana Manajemen Administrasi dan Rekayasa Teknologi, Medan, North Sumatra, Indonesia)
Billy Andrea (Sekolah Tinggi Manajemen Bisnis Multi Sarana Manajemen Administrasi dan Rekayasa Teknologi, Medan, North Sumatra, Indonesia)
Iventura Fitra Uli Tamba (Sekolah Tinggi Manajemen Bisnis Multi Sarana Manajemen Administrasi dan Rekayasa Teknologi, Medan, North Sumatra, Indonesia)



Article Info

Publish Date
13 Jul 2026

Abstract

This study aims to analyse the effect of interior design, café atmosphere, and sensory marketing on consumer comfort at KOA Café in Perdagangan, North Sumatra, Indonesia. This study uses a quantitative approach with associative methods. A total of 100 respondents were selected through purposive sampling techniques, and data were collected using questionnaire instruments related to interior design, café atmosphere, sensory marketing, and consumer comfort variables. Data analysis was conducted using multiple linear regression techniques. The results of partial analysis showed that interior design has a significant effect on consumer comfort with a value of tcount = 6.190 greater than Ttable = 1.986 and significance 0.000 (<0.05). Similarly, café atmosphere has a significant effect with a value of tcount = 2.564 greater than Ttable = 1.986 and significance 0.012 (<0.05). However, sensory marketing does not have a significant effect on consumer comfort with a value of tcount = 1.710 smaller than Ttable = 1.986 and significance 0.091 (>0.05). Simultaneously, interior design, café atmosphere, and sensory marketing significantly affect consumer comfort with a value of Fcount = 29.741 greater than Ftable = 2.704 and significance 0.000 (<0.05). The determination value of 46.6% indicates that the variables explain variations in consumer comfort. This study recommends that KOA Café management improve ergonomic interior design, maintain atmosphere consistency, and strengthen sensory marketing strategies to enhance consumer comfort and emotional attachment

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Journal Info

Abbrev

ijec

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal of Economics (IJEC) E-ISSN. 2961-712X is a refereed publication that comes to address the Economic and Administration challenges that economic units of various nature face in today’s rapidly changing international economic environment. It is designed to publish original and ...