Jurnal Keperawatan Indonesia
Vol 29 No 2 (2026): July

Evaluating Mobile Palliative End-of-Life Advanced Care Enhancement (M-PEACE) Usability and Technology Acceptance: Mixed-Methods Design

Ni Luh Putu Inca Buntari Agustini (Faculty of Health, Institute of Technology and Health Bali, Denpasar, Indonesia)
I Gede Putu Darma Suyasa (Faculty of Health, Institute of Technology and Health Bali, Denpasar, Indonesia)
Israfil Israfil (Faculty of Health, Institute of Technology and Health Bali, Denpasar, Indonesia)



Article Info

Publish Date
30 Jul 2026

Abstract

Palliative End-of-Life Care (PEoLC) is a process requiring timely assessment, effective communication, and person-centered decision-making to support patients and families. Although the process can be strengthened through digital health innovations such as Mobile Palliative End-of-Life Advanced Care Enhancement (M-PEACE), its use in PEoLC remains limited. Therefore, this study aimed to evaluate M-PEACE usability and technology acceptance through an explanatory sequential mixed-methods design and explore user experiences in describing quantitative results. The quantitative phase was conducted to assess usability through an adapted System Usability Scale (SUS), and technology acceptance was measured using a modified Technology Acceptance Model (TAM) questionnaire. A total of 106 respondents (median age = 46.5 years) who participated were selected using convenience sampling. The results showed that internal consistency of the modified instruments was excellent (Cronbach’s α = 0.865–0.980). Quantitative analysis showed high agreement across usability, functionality, reliability, and transportability domains (median = 4). Perceived usefulness, ease of use, attitudes, behavioral intention, and trust were also high (median = 4–5). In line with the methodological procedures, the qualitative phase was conducted through semi-structured interviews with patients, family caregivers, and nurses to help explain and deepen the quantitative results. Thematic analysis identified three themes, namely (1) Positive Experience with the Application (user-friendly interface, easy access), (2) Perceived Benefits (motivation booster, better symptom monitoring, enhanced quality of life and dignity at end of life, improved self-care ability), and (3) Improvements Needed (reminders, simpler language, cross-platform access, additional tools, offline functionality). Overall, the integration of quantitative and qualitative results suggested that M-PEACE showed strong usability and acceptance, indicating substantial potential for incorporation into PEoLC service delivery.

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Journal Info

Abbrev

jki

Publisher

Subject

Health Professions Nursing

Description

Focus and Scope Jurnal Keperawatan Indonesia (JKI, or Nursing Journal of Indonesia) contributes to the dissemination of information related to nursing research and evidence-based study on urban nursing issues in low-middle income countries. The scope of this journal is broadly multi-perspective in ...