International Journal of Accounting & Finance in Asia Pasific
Vol 9, No 2 (2026): June 2026

Managing Operational Risks with ERM to Boost Tea Supply Chain Productivity

Ayi Tejaningrum (STIE Ekuitas, Indonesia)



Article Info

Publish Date
20 Jun 2026

Abstract

Operational risk analysis in the plantation industry remains underexplored, despite its exposure to weather uncertainty and perishable commodities. This study stands out by employing grounded research to identify supply chain risk variables and focus group discussions (FGDs) to develop risk management solutions. It aims to boost tea productivity at Plantation Company (PT XYZ), a state-owned enterprise in West Java, Indonesia, by examining risks across plantations, processing, and distribution. The research addresses low tea yields in plantations, which reduce factory output and fail to meet consumer expectations. Using a survey-based approach with Enterprise Risk Management (ERM) tools, risk variables were derived from grounded research, and a questionnaire assessed risk probabilities and impacts. Involving 70 respondents, the study used FGDs to finalize risk scores and propose mitigation strategies. The findings identify 39 risks:        16 upstream, 12 internal supply, and 11 downstream. Key risks affecting tea production include human resource challenges, such as work accidents, fatigue, and demotivation from repetitive tasks, alongside fertilizer shortages, fraud risks, and high distribution costs. Effective risk mitigation requires government support for price stability, fertilizer supply, and fuel subsidies, along with strong leadership, continuous risk analysis, and operational monitoring.

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Journal Info

Abbrev

IJAFAP

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

IJAFAP aims to feature narrative, theoretical, and empirical-based research articles within the abovementioned fields. The journal welcomes articles relating to the current issues of financial decision making as well as its impact on society. IJAFAP carries out the mission to feature narrative, ...