Jurnal Ragam Pengabdian
Vol. 3 No. 2 (2026): Mei-Agustus, Sustainable Development Goals (SDGs): Multidisciplinary Perspectiv

Employee Generated Content, Brand Awareness, and Purchase Intention: An Analysis of Skintific’s TikTok Presence

Raditya Kautsar (Telkom University, Bandung)
Sampurno Wibowo (Telkom University, Bandung)
Alma Syifa (Telkom University, Bandung)



Article Info

Publish Date
29 Jul 2026

Abstract

The increasing competition in the beauty industry on TikTok has encouraged companies to utilize Employee-Generated Content (EGC) as an authentic communication strategy to enhance Brand Awareness and consumers' Purchase Intention. This study aims to examine the influence of Employee-Generated Content (EGC) and Brand Awareness on Purchase Intention toward Skintific products on TikTok. This study employed a quantitative approach using a purposive sampling technique involving 101 TikTok users in Bandung City, Indonesia. Data were collected through a five-point Likert scale questionnaire and analyzed using validity and reliability tests, classical assumption tests, and multiple linear regression analysis. The findings indicate that both Employee-Generated Content and Brand Awareness have a positive and significant effect on Purchase Intention, both partially and simultaneously. Employee-Generated Content demonstrates a more dominant influence than Brand Awareness. Furthermore, these two variables explain 70.2% of the variance in Purchase Intention. The findings highlight that authentic content created by employees plays a crucial role in strengthening brand awareness and encouraging consumers' purchase intention toward Skintific products on TikTok. This study contributes to the digital marketing literature by providing empirical evidence on the effectiveness of Employee-Generated Content as a credible communication strategy in the beauty industry.

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Journal Info

Abbrev

juragan

Publisher

Subject

Environmental Science Social Sciences Other

Description

Berisi hasil-hasil kegiatan pengabdian dan pemberdayaan masyarakat berupa penerapan berbagai bidang ilmu diantaranya pendidikan, ekonomi, agama, teknik, pertanian, sosial humaniora, komputer dan kesehatan yang ditulis dalam bahasa Indonesia maupun bahasa ...