Beyond the Comfort Zone: Strengthening Mindset and Mental Health Among Family Beneficiary Assistants (KPM Facilitators)

Yudi Suharsono (University Muhammadiyah Malang)
Tulus Winarsunu (University Muhammadiyah Malang)
Diah Karmiyati (University Muhammadiyah Malang)
Jabal Tarik Ibrahim (University Muhammadiyah Malang)

Jurnal Locus Penelitian dan Pengabdian
Vol. 5 No. 6 (2026): JURNAL LOCUS: Penelitian dan Pengabdian

Family Beneficiary Assistants (Keluarga Penerima Manfaat/KPM facilitators) work under high-pressure conditions that may trigger defensive behaviors, or safety behaviors, and increase the risk of burnout. This community service activity aimed to examine the effectiveness of an intervention based on a mental health-informed approach in improving the psychological readiness of facilitators. The program was carried out over one month and involved 150 KPM facilitators in Kediri Regency using a pretest-posttest design and a mixed-methods approach. The results of this community service activity showed significant increases in cognitive awareness (+17.9%), growth mindset (+18.1%), and self-efficacy (+16.4%), accompanied by a decrease in safety behavior (-18.2%). In addition, emotional well-being increased by 9%. The qualitative findings indicated a shift from a survival-oriented state to a more empowered state, characterized by an increased sense of psychological safety and professional courage.