Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Vol. 5 No. 1 (2024): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis

Incivility at Work and its Impact on Intentions to Leave; Exploring the Mediating Role of Job Engagement

Amos Randa Patandung (Universitas Budi Luhur)
Ridolof Wenand Batilmurik (Politeknik Negeri Kupang)



Article Info

Publish Date
04 Mar 2024

Abstract

This study aims to determine the mediating role of job engagement in the relationship between workplace incivility and turnover intention among nurses working at the Gatot Subroto Jakarta Army Central Hospital. The research sample consisted of 220 out of 606 nurses selected using a Slovin formula with a 5% margin of error. Data analysis was conducted using Structural Equation Modeling (SEM) with the assistance of SmartPLS 3.0 software. The results of this study indicate that 1) workplace incivility has a positive and significant effect on turnover intention; 2) workplace incivility has a negative and significant effect on job engagement; 3) job engagement has a negative and significant effect on turnover intention; and 4) job engagement mediates the relationship between workplace incivility and turnover intention.

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Journal Info

Abbrev

ppj

Publisher

Subject

Description

Public Policy: Jurnal Aplikasi Kebijakan Publik dan Bisnis is a peer-reviewed, multidisciplinary journal published by Universitas Dr. Djar Wattiheluw. The journal is dedicated to the dissemination of high-quality research that advances knowledge and practice in the fields of public policy and ...