Journal Markcount Finance
Vol. 4 No. 2 (2026)

A ANALYSIS OF THE EFFECTIVENESS OF ONLINE CUSTOMER REVIEWS AND LIVE STREAMING ON CONSUMER PURCHASE INTEREST ON E-COMMERCE SHOPEE IN KABUPATEN PASAMAN BARAT

Suci Sintia Dewi (Politeknik ‘Aisyiyah Sumatera Barat)
Rahmad Saputra (Politeknik ‘Aisyiyah Sumatera Barat)
Luis Santos (University of the Philippines Diliman)



Article Info

Publish Date
30 Apr 2026

Abstract

This study aims to measure how much the effectiveness of the online customer review and live streaming features in influencing the buying interest of Shopee consumers, especially in Kabupaten Pasaman Barat. The research will be conducted using quantitative methods through a questionnaire survey. The data collected was analyzed using multiple linear regression and processed through the SPSS application. The research findings show that each variable, both online customer reviews and live streaming partially affects the buying interest of Shopee consumers in Kabupaten Pasaman Barat, with a t-count > t-table value, namely 4,302 > 1,68 for online customer reviews, and 4,271 > 1,68 for live streaming. Simultaneously, the two variables are also proven to influence the buying interest of Shopee consumers in Kabupaten Pasaman Barat with an F-count > F-table value, namely 35,596 > 2,80. It is recommended that further research be able to expand the research area and increase the number of research variables. For sellers in Shopee e-commerce, it is advisable to maximize the use of online customer review and live streaming features. For Shopee e- commerce, it is hoped that it will further improve these two features.

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Journal Info

Abbrev

jmf

Publisher

Subject

Description

Journal Markcount Finance, established in 2023 by Yayasan Adra Karima Hubbi, has become a leading platform for economic research that connects financial innovation, sustainability, and digital transformation within the evolving economic ecosystem. In 2026, the journal introduced a change in its ...