Jurnal Ekonomi dan Bisnis GROWTH (JEBG)
Vol 24 No 1 (2026): MEI

MENGAPA SHOPEE DAN TIKTOK MENJADI PLATFORM E-COMMERCE FAVORIT BELANJA SAAT INI DI SITUBONDO

Randika Fandiyanto (Universitas Abdurachman Saleh Situbondo)
alif farhan romadhani (Universitas Abdurachman Saleh Situbondo)
rik Ardiyanto (Universitas Abdurachman Saleh Situbondo)
Gunawan Abdi Tauhid (Universitas Abdurachman Saleh Situbondo)
Mohammad Nanda Rafliansyah (Universitas Abdurachman Saleh Situbondo)



Article Info

Publish Date
12 Aug 2026

Abstract

The rapid development of digital technology and increasing internet accessibility have transformed consumer shopping behavior and accelerated the growth of e-commerce in Indonesia, including Situbondo Regency. Shopee and TikTok have emerged as two of the most preferred platforms due to their competitive prices, promotional strategies, technological features, convenience, and interactive shopping experiences. This study aims to identify and analyze the factors that make Shopee and TikTok the preferred e-commerce platforms among consumers in Situbondo, particularly in terms of promotions, price and incentives, shoppertainment, transaction convenience, content, and live commerce. This study employs a descriptive qualitative approach. Data were obtained through observations of e-commerce reports, relevant scientific literature, previous research, and supporting theories related to consumer behavior and digital marketing. The data were analyzed descriptively through data reduction, data presentation, and conclusion drawing. The results indicate that promotions and competitive prices are the primary factors influencing consumer preferences for Shopee and TikTok. Shopee is more commonly preferred for routine purchases because of its relatively stable prices, promotional programs, and free-shipping incentives. Meanwhile, TikTok is more dominant in product discovery and impulsive purchasing through short-form videos, creator content, personalized recommendations, and live commerce. The shoppertainment concept provides consumers with an entertaining and interactive shopping experience that encourages product discovery and stimulates purchasing intentions. Ease of payment, transaction convenience, reliable logistics, and increasing digital literacy also contribute to e-commerce adoption in Situbondo. These findings suggest that local MSMEs and sellers should optimize promotional features, content marketing, and live commerce on both platforms to increase product visibility and sales

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Journal Info

Abbrev

growth-journal

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi dan Binsin Growth (JEBG) Fakultas Ekonomi Universitas Abdurachman Saleh Situbondo adalah jurnal yang ditujukan sebagai jembatan antara ilmu dan praktek manajemen. JBEG mempublikasikan artikel baik berupa telaah pustaka maupun hasil penelitian empiris. JEBG menerima naskah dari ...