Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang
Vol 5 No 2 (2026): Hal

PENGARUH KECERDASAN EMOSIONAL DAN BURNOUT TERHADAP KINERJA APARATUR SIPIL NEGARA PADA BADAN KEPEGAWAIAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA KABUPATEN BULUNGAN

Eko Ramadhani (Program Magister Manajemen, Universitas Fajar, Makassar)
A. Nur Insan (Universitas Fajar, Makassar)
Abdul Samad A (Universitas Fajar, Makassar)



Article Info

Publish Date
13 Aug 2026

Abstract

This study aims to analyze the influence of emotional intelligence and burnout on the performance of State Civil Apparatus (ASN) at the Bulungan Regency Personnel and Human Resources Development Agency. A quantitative approach utilizing a survey method was employed. The study population consisted of 49 ASN personnel, all of whom served as respondents via a census technique (total sampling) involving the distribution of questionnaires. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the SmartPLS 4 application. The results indicate that emotional intelligence has a positive and significant effect on ASN performance; conversely, burnout has a negative but insignificant effect on ASN performance. The coefficient of determination (R²) value of 0.453 demonstrates that emotional intelligence and burnout explain 45.3% of the variation in ASN performance, while the remaining 54.7% is influenced by variables outside the research model. The study concludes that emotional intelligence is a factor that positively and significantly influences ASN performance, whereas burnout has not been proven to have a significant effect on ASN performance. Therefore, efforts to enhance ASN performance should focus on strengthening emotional intelligence alongside the sustainable management of burnout as part of human resource development within the government organization.

Copyrights © 2026






Journal Info

Abbrev

jurnal

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jeinsa : Ichsan Sidenreng Rappang Economic Journal Published by the Faculty of Economics and Business, Ichsan Sidenreng Rappang University and in collaboration with the Research Institute (LEMLIT) Ichsan Sidenreng Rappang University which focuses on publishing the results of accounting, management ...