Rekayasa Ulang Proses Bisnis (Business Process Reengineering) Prosedur Permohonan Surat Izin Cuti Karyawan untuk Peningkatan Efisiensi Waktu di Divisi Spun Yarns PT Indorama Synthetics Tbk

Yogi Agustian (Sekolah Tinggi Teknologi Wastukancana, Purwakarta)
Dedy Setyo Oetomo (Sekolah Tinggi Teknologi Wastukancana, Purwakarta)
Asep Hermawan (Sekolah Tinggi Teknologi Wastukancana, Purwakarta)

Jurnal Teknik Industri Terintegrasi (JUTIN)
Vol. 9 No. 3 (2026): July

The Employee Leave Request procedure at the Personnel Department, Spun Yarns Division, PT Indorama Synthetics Tbk, is still manual and paper-based, causing long waiting times and low efficiency. This study maps the current (As Is) process, identifies the most dominant Non-Value Added (NVA) components, and formulates and analyzes a To Be proposal through Business Process Reengineering (BPR) with its gap analysis. This applied, quantitative-descriptive study uses flowcharts and time observation to classify Value-Added (VA) and NVA activities. Results show the As Is process has 9 steps with a total cycle time of 194.00 minutes, of which 153.2 minutes (79.0%) are NVA, mainly waiting time for HOD/Supervisor approval (72.5 minutes) and Remuneration Staff processing (49.8 minutes). The To Be design reduces actors from five to four, eliminates 4 steps, digitizes 2 steps, and automates 2 steps. The gap analysis shows the cycle time cut to 45.80 minutes, a 76.39% efficiency gain.