JEBD
Vol. 4 No. 1 (2026): Juli - September

Pengaruh Penggunaan Teknologi Dan Komunikasi Virtual Terhadap Produktivitas Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Dinas Kesehatan Kota Padang

Muhammad Fajrin (Universitas Putra Indonesia YPTK Padang)
Desi Permata Sari (Universitas Putra Indonesia YPTK Padang)
Hilda Mary (Universitas Putra Indonesia YPTK Padang)



Article Info

Publish Date
06 Aug 2026

Abstract

Employee productivity is a crucial factor in organizational success. However, employee productivity at the Padang City Health Office still faces challenges due to the suboptimal use of technology and virtual communication in supporting work execution. This study aims to analyze the impact of technology usage and virtual communication on employee productivity, with job satisfaction serving as an intervening variable, at the Padang City Health Office. The study employs a quantitative method with an associative approach. The research population consists of 55 employees, selected using a non-probability sampling technique. Data analysis was conducted using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method with the SmartPLS 4 application. The results indicate that technology usage has a positive and significant effect on job satisfaction and employee productivity. Conversely, virtual communication was found to have no effect. significant impact on employee job satisfaction and productivity. Job satisfaction has a positive and significant effect on employee productivity. Furthermore, job satisfaction mediates the impact of technology usage on employee productivity but fails to mediate the impact of virtual communication on employee productivity. This research is expected to provide valuable insights for the Padang City Health Office.

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Journal Info

Abbrev

jebd

Publisher

Subject

Economics, Econometrics & Finance Engineering

Description

Jurnal Ekonomi dan Bisnis Digital (JEBD) E-ISSN : 3025-6429 is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Economic, finance, management, information technology and related fields. JEBD provides an outlet for the ...