Flooding remains a recurring disaster in Kecamatan Bintan Timur, particularly Kijang Kota Urban Village, requiring sustained mitigation involving government institutions and communities. This study aims to analyze flood mitigation implementation by the Regional Disaster Management Agency (BPBD) of Bintan Regency using William Nick Carter’s non-structural mitigation framework. A qualitative descriptive approach was employed, with data collected through interviews, observation, and documentation involving BPBD, the Public Works and Spatial Planning Agency, TAGANA, and local residents. Data were analyzed through data reduction, data presentation, and conclusion drawing based on six indicators: legal framework, institutional development, community awareness, training and education, incentives, and early warning systems. The findings indicate that mitigation has been implemented through regulatory instruments, institutional coordination, community education, disaster simulations, capacity-building programs, and early warning communication networks. Community awareness has improved, although participation remains uneven, while training activities are constrained by limited funding. Specific incentives have not been established for mitigation actors. Early warning mechanisms using digital applications, WhatsApp groups, and local communication networks have supported information dissemination but require stronger digital literacy. The study concludes that mitigation is functioning but requires institutional strengthening and sustained community participation.
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