JURNAL SISTEM INFORMASI BISNIS
Vol 16, No 1 (2026): Volume 16 Number 1 Year 2026 (In Press)

From Faith to Fintech: The Role of Religiosity within the UTAUT Framework in Shaping Islamic Digital Banking Adoption

Ibnu Muttaqin (Islamic Banking Department, Faculty of Islamic Economics and Business, Universitas Islam Negeri Sunan Kudus, Jl. Conge Ngembalrejo, Ngembal Rejo, Ngembalrejo, Kec. Bae, Kabupaten Kudus, Jawa Tengah, Indonesia 59322)
Umarul Faruq (Islamic Banking Department, Faculty of Islamic Economics and Business, Universitas Islam Negeri Madura, Jl. Raya Panglegur No.Km. 4, Barat, Ceguk, Kec. Tlanakan, Kabupaten Pamekasan, Jawa Timur, Indonesia 69371)
Agep Rumanto (Islamic Banking Department, Faculty of Islamic Economics and Business, Universitas Islam Negeri Sunan Kudus, Jl. Conge Ngembalrejo, Ngembal Rejo, Ngembalrejo, Kec. Bae, Kabupaten Kudus, Jawa Tengah, Indonesia 59322)



Article Info

Publish Date
17 Aug 2026

Abstract

The rapid growth of digital banking services has revolutionized the global financial industry. However, the adoption of Islamic digital banking continues to warrant empirical examination, particularly in Muslim-majority countries such as Indonesia. As religious values increasingly influence financial decision-making, it is important to understand the behavioral factors that drive the adoption of Islamic digital banking services. This study aims to examine the determinants of Islamic digital banking adoption in Indonesia by employing the Unified Theory of Acceptance and Use of Technology (UTAUT), extended by incorporating religiosity as both a direct predictor and a moderating variable. A total of 223 respondents who are active users of Islamic digital banking services participated in this study. Data were collected through an online questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that social influence and facilitating conditions significantly affect both behavioral intention and actual usage behavior. Religiosity also plays a direct role in shaping customers’ behavior, but it does not moderate the relationship between behavioral intention and actual usage. In contrast, perceived usefulness and perceived ease of use do not show a significant effect on adoption intention. These findings highlight the importance of leveraging community-based social influence and strengthening digital infrastructure. Islamic banks are therefore encouraged to collaborate with credible influencers, enhance service reliability, and integrate Islamic values into customer education programs in order to promote wider adoption of Islamic digital banking services.

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Journal Info

Abbrev

jsinbis

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance

Description

JSINBIS merupakan jurnal ilmiah dalam bidang Sistem Informasi bisnis fokus pada Business Intelligence. Sistem informasi bisnis didefinisikan sebagai suatu sistem yang mengintegrasikan teknologi informasi, orang dan bisnis. SINBIS membawa fungsi bisnis bersama informasi untuk membangun saluran ...