Economic and Business Horizon
Vol. 5 No. 4 (2026): July

Enhancing Marine Pilot Team Performance through Competence, Work Environment, and Operational Leadership

Arifin Arifin (Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya, Indonesia)
Emeralda Ayu Kusuma (Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya, Indonesia)



Article Info

Publish Date
25 Jul 2026

Abstract

Marine pilotage is a safety-critical port operation that requires effective coordination among competent personnel, supportive working conditions, and operational leadership to ensure safe, timely, and reliable vessel movements. This study aims to examine the effects of competence and work environment on marine pilot team performance and to investigate the mediating role of operational leadership. A quantitative explanatory design was employed using a census of 55 personnel involved in the marine pilot work system at Semen Indonesia Tuban Port. Data were collected through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling. The results indicate that competence, work environment, and operational leadership each have a positive and significant effect on marine pilot team performance. Furthermore, operational leadership serves as a partial mediator, strengthening the effects of competence and work environment on team performance while maintaining significant direct relationships. These findings demonstrate that reliable pilotage performance depends not only on competent personnel and supportive operational conditions but also on effective operational leadership that translates these resources into coordinated, safe, and efficient operational execution.

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Journal Info

Abbrev

ebh

Publisher

Subject

Economics, Econometrics & Finance

Description

Economic and Business Horizon (EBH) is an open access journal that publishes multidisciplinary economic and business research in an inclusive scope and format. It allows academics, scholars, and researchers with different backgrounds to share useful research results in the fields of management, ...