Jurnal Organisasi Dan Manajemen
Vol. 20 No. 2 (2024)

Governance of Healthcare Policy through the Optimization of Organizational Citizenship Behavior

Deviyantoro Deviyantoro (Universitas Serang Raya)
Muhammad Nurhaula Huddin (Universitas Serang Raya)
Farid Wajdi (Universitas Serang Raya)
Sheena Ramazanu (Hong Kong University)
Aras Nurbarich Agustin (Pusat Kesehatan Masyarakat Cikande)



Article Info

Publish Date
24 Dec 2024

Abstract

Purpose – This research aimed to identify person-organization (P-O) fit, person-job (P-J) fit, job satisfaction, and Organizational Citizenship Behavior (OCB). Methodology – A quantitative method was adopted through an online survey applied to 323 respondents who were healthcare employees in Banten Province. The data obtained was later analyzed using Structural Equation Model (SEM) Amos. Results – The results showed that P-O fit positively correlated with job satisfaction and OCB. Moreover, P-J fit had a positive effect on OCB. Job satisfaction also had a positive effect on OCB. The implication is that managers need to focus on ensuring a connection between organizational values and those held by healthcare professionals to achieve job satisfaction. There is also the need for management to emphasize ensuring the skills and abilities of healthcare professionals are in line with job roles in order to improve job satisfaction. Originality – The novelty of this research was in the simultaneous examination of both P-O fit and P-J fit in order to provide a more comprehensive understanding of the combined influence on OCB and its dimensions. Furthermore, a novel exploration of the underlying psychological mechanisms was introduced based on social exchange theory to explain how perceptions of fit motivated employees to engage in OCB.

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Journal Info

Abbrev

JOM

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Merupakan media informasi dan komunikasi para praktisi, peneliti, dan akademisi yang berkecimpung dan menaruh minat serta perhatian pada pengembangan organisasi dan manajemen. Diterbitkan oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas ...